Reza Ziaee, PH.D., MSE, MBB, LSSMBB, LFHIMSS

Go-getter
DISC Type : d

Executive Director Quality Outcomes at UNM Hospitals

Albuquerque, New Mexico, United States

Overview

Reza Ziaee is a senior healthcare operations leader and the Executive Director of Quality Outcomes at UNM Hospital. With a PhD from Wayne State University, he specializes in transforming healthcare operations and improving patient experience using Lean Six Sigma methodologies, significantly increasing revenue and quality KPIs throughout his career.

There is no publicly available information regarding Rezas personal hobbies or interests outside of his professional sphere. His focus appears dedicated to healthcare improvement, technology, and operational excellence.

He co-authored the book, "Preparing for Continuous Quality Improvement for Healthcare, ” which introduces a structured methodology for creating sustainable improvements in healthcare systems.

Personality Overview

Fast-Paced

Vision Oriented

Self-Confident

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Healthcare Quality
His entire career, current role as Executive Director of Quality Outcomes, and publications are dedicated to improving quality and performance in healthcare organizations.
Lean Six Sigma
He is a certified Master Black Belt and has consistently used Lean Six Sigma methodologies to transform operations and drive performance improvements at multiple hospitals.
Patient Experience
He has led major redesigns, such as in emergency rooms, to directly improve patient satisfaction scores and has spoken on the topic in interviews.

Media Appearances

Reza has no verified media appearances

Work History

11-2019
Executive Director Quality Outcomes at UNM Hospitals
Director of Quality & Performance Improvement at MHC Healthcare
Director of Performance Improvement at Antelope Valley Hospital
Regional Director of Operations Performance/Senior Management Engineering (1998 – 2002) at Banner Health
Transformation Care Director at Dignity Health

Education

PhD. from Wayne State University
Master of Science - MS from University of Michigan

More Information

Social Presence :

Prographics :

Exp : 6 Location : Albuquerque, New Mexico, United States Job Level : Senior Designation : Executive Director Quality Outcomes at UNM Hospitals
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Insights For Selling To Reza

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Refrain from asking too many questions
  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Reza is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Reza

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Reza move?

  • Their decision making speed is somewhere in the middle.
  • Can Reza take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Reza

Personality Compatibility


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