Rhianon Phillips-Duncan

Wildcard
DISC Type : ics

Governance and Performance Manager at AXA UK

Martlesham Heath, England, United Kingdom

Overview

Rhianon Phillips-Duncan is a Governance and Performance Manager at AXA UK, with previous experience in product governance and change execution within the company. An alumna of Witbank High School, she actively pursues professional development, holding certifications in Business Analytics, ITIL, and SQL for Data Science.

Outside of her formal role, Rhianon is dedicated to continuous learning and self-improvement. She consistently undertakes courses to expand her technical capabilities in data analysis and IT service management, showcasing a strong personal drive for upskilling and knowledge acquisition.

She has a demonstrated talent for data science, having completed a course in SQL with an impressive 97% result.

Personality Overview

Curious But Skeptical

Requires Proof

Friendly But Slow

They typically tend to be late adopters even when they seem friendly and excited about what you have to sell  They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

Data-Driven Governance
Her role in governance is supported by a clear focus on data, having recently completed courses in Business Analytics, SQL for Data Science, and advanced Excel.
Continuous Upskilling
Her activity shows a pattern of completing new certifications and courses, including ITIL and various data-related topics, highlighting a commitment to professional growth.
Process Optimization
Completed the ITIL Foundation Course, which is a key framework for standardizing and improving IT and business processes in a corporate environment.

Media Appearances

Rhianon has no verified media appearances

Work History

9-2023
Governance and Performance Manager at AXA UK
5-2023 - 9-2023
Product Governance Analyst at AXA
1-2018 - 5-2023
Change Executive at AXA

Education

Matriculated from Witbank High School, South Africa

More Information

Social Presence :

Prographics :

Exp : 8 Location : Martlesham Heath, England, United Kingdom Job Level : Middle Designation : Governance and Performance Manager at AXA UK
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Insights For Selling To Rhianon

During A Call Or A Meeting

DO's

  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rhianon is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Rhianon

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Rhianon move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Rhianon take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Rhianon

Personality Compatibility


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