Ricardo Mello in

Ricardo Mello

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Chief Operating Officer (VP) at Total Express
📍 São Paulo, São Paulo, Brazil

Ricardo Mello is the VP of Operations at Total Express, leveraging over 20 years of supply chain experience to drive digital transformation and operational excellence. He holds an MBA from USP and is a Certified Supply Chain Professional (CSCP). Colleagues describe him as energetic, results-driven, and a leader with great skills.

He has a keen interest in the future of logistics, actively discussing the roles of AI, drones, and electric vehicles in last-mile delivery. Ricardo reflects on balancing technological efficiency with human empathy in management, showing a thoughtful approach to innovation.

Unique fact: He once increased his companys operational capacity by 70% in just six months to successfully meet Black Friday demand.

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Experience
17 Years
Current Role
Chief Operating Officer (VP)
Job Level
Leadership
Location
São Paulo, São Paulo, Brazil
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Ricardo cares about

Digital Supply Chain
He leads the implementation of digital solutions for sorting, routing, and tracking to optimize logistics and achieve high service level agreements (SLAs).
E-commerce Logistics
He actively analyzes and discusses innovations and challenges in e-commerce, such as last-mile delivery solutions and the impact of cross-border tax regulations.
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Career

Work history

6-2023
Chief Operating Officer (VP)
Total Express
7-2020 - 6-2023
COO (Executive Director)
Total Express
9-2019 - 7-2020
Executive Director - Procurement / Supply Chain / Planning / Operations
AccelerAction Consulting
10-2018 - 11-2019
Supply Chain Regional Director for Latin America (Brazil not included)
Cargill
12-2017 - 10-2018
Supply Chain Regional Director for North Latam (Mexico, Central Am. & Caribbean, Ecuador and Peru)
Cargill
In the press

Media appearances

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Education
2007 - 2008
Master of Business Administration (MBA)
USP - Universidade de São Paulo
1998 - 2002
Bachelor's degree
USP - Universidade de São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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