Rich Fong

Critic
DISC Type : C

Project Manager III - Center for Diagnostics and AI, PLM Analytics at Cleveland Clinic

Cleveland, Ohio, United States

Overview

Rich Fong is a Project Manager at the Cleveland Clinics Center for Diagnostics and AI, specializing in overseeing project implementation and operational systems. His background includes extensive experience in clinical and international research management at University Hospitals and Case Western Reserve University. He holds an MBA and a Six Sigma Green Belt certification.

Outside of his project management career, Rich has a keen interest in business insights and space exploration, following organizations like the Harvard Business Review and NASA. His earlier career was rooted in scientific research, contributing to studies in immunology and hematology.

Unique fact: He has co-authored multiple scientific publications in peer-reviewed journals, including one on the Duffy antigen system.

Personality Overview

Negotiator

Critic

ROI Driven

Unless the value is proven by data, they are unlikely to value fancy features.  It is very likely that they will negotiate pricing or other important terms. They prefer to do logical analysis and value evidence over emotions.

Topics They Care About

AI in Diagnostics
His current role is Project Manager at the Center for Diagnostics and AI at the Cleveland Clinic, indicating a focus on applying artificial intelligence to medical diagnostics.
Clinical Research
Possesses extensive experience as a Clinical Research Project Manager and International Research Manager at major university-affiliated hospitals, showcasing a deep understanding of the field.
Operational Efficiency
Adept at managing and maintaining operational systems and holds a Six Sigma Green Belt certification, highlighting his focus on process improvement and efficiency.

Media Appearances

Rich has no verified media appearances

Work History

7-2023
Project Manager III - Center for Diagnostics and AI, PLM Analytics at Cleveland Clinic
7-2022 - 6-2023
Clinical Research Project Manager at University Hospitals
1-2020 - 6-2022
International Research Manager at Case Western Reserve University
2-2018 - 1-2020
Department Manager at Case Western Reserve University
9-2015 - 2-2018
Research Assistant at Case Western Reserve University

Education

Master of Business Administration - MBA from Weatherhead School of Management at Case Western Reserve University
Master of Science - MS from Eastern University

More Information

Social Presence :

Prographics :

Exp : 11 Location : Cleveland, Ohio, United States Job Level : Middle Designation : Project Manager III - Center for Diagnostics and AI, PLM Analytics at Cleveland Clinic
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Insights For Selling To Rich

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • If you can, show them industry reports or analyst comments instead of sharing anecdotal stories

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language
  • Avoid phrases like ‘trust me’, ‘others just love’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rich is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Rich

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Rich move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Rich take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Rich

Personality Compatibility


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