Richard A. Surzyn in

Richard A. Surzyn

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Manager of Sales at Golf Galaxy previously Golfsmith
📍 Grosse Pointe, Michigan, United States

Richard A. Surzyn is an award-winning retail general manager with over 26 years of experience, primarily with Golf Galaxy and Golfsmith. His expertise in sales, customer service, and store operations has earned him national recognition, including National General Manager of the Year and a Presidents Award. He holds a BBA from Walsh College.

Outside of work, Richard is a man of faith and tradition, having completed the "Bible in a Year" podcast for three consecutive years. He appreciates businesses with a community-oriented culture, like Trader Joes, and values American traditions such as the Army vs. Navy football game.

He has completed the "Bible in a Year" podcast with Father Mike Schmitz for three years in a row.

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Experience
31 Years
Current Role
Manager of Sales
Job Level
Middle
Location
Grosse Pointe, Michigan, United States
Personality Overview

How Richard shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Richard cares about

Retail Customer Service
He has won national awards for customer service and admires the "hometown feel" and culture of brands like Trader Joe's.
Store Operations
An experienced manager skilled in inventory control and merchandising, he won the Golf Galaxy President's Award based on top store metrics.
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Career

Work history

3-1999
Manager of Sales
Golf Galaxy previously Golfsmith
6-1992 - 3-1997
Sales / Operations Manager
Service Merchandise
In the press

Media appearances

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Education
1981 - 1984
Bachelor of Business Administration (BBA)
Walsh College
1979 - 1981
Associate of Applied Science
Macomb Community College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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