Richard Austin

Inquirer
DISC Type : dc

Chief Operating Officer at British International Investment

London Area, United Kingdom

Overview

Richard Austin is the Chief Operating Officer at British International Investment, bringing a global track record from financial services, technology, and consulting. With a background including senior roles at Standard Chartered Bank, he specializes in transformation, strategy, and risk management. He holds a BA from the University of Warwick.


Richard is also a coach and mentor for Boston Consulting Groups RISE Programme, which is designed to enhance employability by building high-demand business and digital skills.

Personality Overview

ROI Conscious

Judgemental

Demanding

They respond well to confident salespeople.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Digital Transformation
Advises on digital transformation for BCG and has participated in public Q&A sessions discussing its impact on the banking industry.
Impact Investing
As COO of the UK's development finance institution, his work directly supports investment in businesses across Africa, Asia, and the Caribbean to create inclusive economies.
Financial Services Tech
Has extensive experience advising banks and fintechs on product strategy, process improvement, and navigating complex regulatory environments.

Media Appearances

Richard Austin - British International Investment. Featured in British International Investment (official website)

See Now

Work History

10-2024
Chief Operating Officer at British International Investment
5-2024 - 9-2024
Coach / Mentor / Advisor at Boston Consulting Group (BCG)
1-2023 - 9-2024
Strategic Advisor at Freelance
5-2021 - 8-2022
Global Head, Governance, Strategy and Change, COO, T&I at Standard Chartered Bank
1-2019 - 5-2021
Global Head, Governance and Change, COO, T&I at Standard Chartered Bank

Education

1987 - 1990
BA from University of Warwick

More Information

Social Presence :

Prographics :

Exp : 32 Location : London Area, United Kingdom Job Level : Leadership Designation : Chief Operating Officer at British International Investment
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Refer to testimonials from others in similar positions
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Avoid repeating yourself or making generalizations
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Richard

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • Their decision making speed is somewhere in the middle.
  • Can Richard take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Richard

Personality Compatibility


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