Richard Conti

Inspirer
DISC Type : di

IT Director at Mi Hub

Telford, England, United Kingdom

Overview

Richard Conti is the IT Director at Mi Hub, specializing in IT service delivery, systems implementation, and supplier management across sectors like retail and government. A graduate of Sheffield Hallam University with Scrum certifications, colleagues often describe him as professional, energetic, and a true professional.

His interests include staying current with business strategy and management insights from respected publications such as the Harvard Business Review.

He successfully transformed his IT teams internal Net Promoter Score from -30 to +46 in just over twelve months.

Personality Overview

Generous

Confident & Optimistic

Achievment Oriented

They don’t mind taking a stand if they believe in something.  They usually prefer to drive the conversation. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

IT Service Value
Focuses on ensuring IT services deliver maximum business value and strives to become a trusted business partner within his organization.
Team Leadership
Passionate about developing high-performing, customer-focused teams, as demonstrated by streamlining his department at Mi Hub to improve accountability and morale.
Agile Methodologies
He is a certified Scrum Master and Product Owner with hands-on experience managing development teams using both Agile and Kanban frameworks.

Media Appearances

Richard has no verified media appearances

Work History

1-2025
IT Director at Mi Hub
4-2023 - 1-2025
Head of Group IT at Mi Hub
3-2022 - 4-2023
Product Delivery Manager at Capgemini
3-2021 - 2-2022
Head of Digital Delivery at Dimensions (Mi Hub)
8-2019 - 3-2021
Head of eCommerce at Dimensions (Mi Hub)

Education

1997 - 2001
2:1 from Sheffield Hallam University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Telford, England, United Kingdom Job Level : Mid-senior Designation : IT Director at Mi Hub
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Look like someone who is on top of their game
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't be unorganized, be prepared for the pitch

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Richard

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Richard take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Richard

Personality Compatibility


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