Richard Gibson in

Richard Gibson

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Director, Customer Operations Systems and Integrations at Autolus Therapeutics
📍 Seattle, Washington, United States

Richard Gibson is the Director of Customer Operations Systems and Integrations at Autolus Therapeutics, where he leads the strategy for core platforms like commercial CRM and Cell Journey Management. His background includes senior IT and product management roles at Kite Pharm and Bristol Myers Squibb. He holds a Bachelors degree from Santa Clara University and is a certified SAFe Product Owner.

He specializes in creating and managing "Cell Journey Management" and "Cell Orchestration Platform" ecosystems, enabling integrated management of patient journeys and operational workflows.

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Experience
14 Years
Current Role
Director, Customer Operations Systems and Integrations
Job Level
Mid-senior
Location
Seattle, Washington, United States
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Priorities

Topics Richard cares about

Cell Journey Orchestration
He owns the end-to-end strategy for Autolus' Cell Journey Management (CJM) and Cell Orchestration Platform (COP) ecosystems, a core focus of his current role.
Commercial Pharma IT
His career at Autolus, Kite, and Bristol Myers Squibb has centered on leading IT initiatives and solutions for commercial and patient-facing operations in biotechnology.
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Career

Work history

8-2025
Director, Customer Operations Systems and Integrations
Autolus Therapeutics
4-2024 - 8-2025
Associate Director
Autolus Therapeutics
1-2023 - 3-2024
Senior Manager, Commercial IT
Kite Pharma
9-2020 - 1-2023
Senior Product Manager, Product Management, Global Patient Operations
Bristol Myers Squibb
4-2019 - 9-2020
Systems Analyst
Juno Therapeutics, Inc.
In the press

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Education
9-2010 - 2014
Bachelor's degree
Santa Clara University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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