EVP / Global Chief Merchandising & Marketing Officer at NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
📍 Virginia Beach, Virginia, United States
Richard is the EVP & Global Chief Merchandising and Marketing Officer at NEXCOM, with 30+ years of experience in commerce. An award-winning executive and educator with an MBA from William & Mary, he also holds certifications in Generative AI and teaches at George Mason University.
Outside of his C-suite role, Richard is a dedicated husband and father who co-hosts the "Retail Relates" podcast to mentor emerging professionals. He is a world traveler, history connoisseur, and focuses on balancing his professional commitments with family time, writing, and travel.
Unique fact: He created his podcast, "Retail Relates, " as a purpose-driven project to inspire the next generation of retail leaders, replacing what he humorously calls "a few rounds of bad golf. "
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Experience
26 Years
Current Role
EVP / Global Chief Merchandising & Marketing Officer
Job Level
Leadership
Location
Virginia Beach, Virginia, United States
Personality Overview
How Richard shows up
Critic
Objective Thinker
Negotiator
Unless the value is proven by data, they are unlikely to value fancy features. It is very likely that they will negotiate pricing or other important terms. They like to take decisions independently and do not seek others' support often.
Priorities
Topics Richard cares about
Human-Centric Retail
Consistently emphasizes that human fundamentals and connection are being lost in commerce and that making this gap visible is his primary work.
Mentorship & Education
Passionate about developing future talent, he teaches at George Mason University and co-founded a podcast to guide students and emerging professionals in retail.
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Career
Work history
6-2018
EVP / Global Chief Merchandising & Marketing Officer
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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