Richard James in

Richard James

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Market Sales and Operations Manager at TCC Wireless (T-Mobile)
📍 Nixa, Missouri, United States

Richard is a senior sales and operations leader with over 20 years of experience transforming underperforming markets in the wireless industry. He has a history of driving significant revenue growth and profitability for companies like TCC Wireless and Wireless Vision. Colleagues describe him as trustworthy, consistent, and exceptionally effective in his leadership.

He is a values-based leader who believes deeply in fostering a positive mindset. Richard often draws inspiration from concepts like "The Coffee Bean" by Damon West and personally utilizes the E+R=O (Event + Response = Outcome) framework to navigate challenges and guide his decisions, focusing on proactive responses.

Richard believes that if you can succeed in the high-stakes, real-time environment of retail leadership, you can lead anywhere.

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Experience
29 Years
Current Role
Market Sales and Operations Manager
Job Level
Middle
Location
Nixa, Missouri, United States
Personality Overview

How Richard shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Richard cares about

Retail Leadership
Believes retail leadership is a unique skill set developed in a high-pressure environment, making those who succeed capable of leading in any industry.
Company Culture
Views a positive and connected company culture not as a buzzword but as the primary engine that drives engagement and business results.
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Career

Work history

9-2020
Market Sales and Operations Manager
TCC Wireless (T-Mobile)
4-2017 - 9-2020
Market Sales and Operations Manager
Wireless Vision
2-2014 - 3-2017
Market Learning Center Manager
Wireless Vision
8-2013 - 2-2014
General Manager
Starbucks
2-2013 - 8-2013
Independent Insurance Agent
Baron Financial Group, LLC
In the press

Media appearances

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Education
60+ Hours
Missouri State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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