Richard Moore

Enthusiast
DISC Type : i

Director, Information Security (CISO) & IT at Scandit

London Area, United Kingdom

Overview

Richard Moore is the Chief Information Security Officer (CISO) at Scandit, leveraging over a decade of experience in security and data protection. A CISSP holder with a Masters of Engineering from The University of Sheffield, he focuses on creating pragmatic security solutions that align with business needs.

Based on his public activity, Richard is a keen observer of business ethics and customer experience. He is vocal about his frustration with poor sales processes and misleading corporate communication, particularly regarding the misuse of personal data and AI chatbots.

He once publicly called out companies that claim to "value your privacy" while using cookies to track user locations for up to two years.

Personality Overview

Story Driven

Consensus Focused

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They agree with others often, so exercise caution when relying on their word.

Topics They Care About

Data Privacy
He is passionate about genuine data privacy, publicly questioning corporate practices like long-term tracking cookies and vague privacy statements.
Security Compliance
He recently led his company, Scandit, through a successful ISO 27001 audit, a key achievement he shared publicly to build customer trust.
B2B Customer Experience
He has expressed frustration with unresponsive sales contact forms and ineffective chatbots, indicating he values efficiency and straightforward communication in business interactions.

Media Appearances

Richard has no verified media appearances

Work History

3-2026
Director, Information Security (CISO) & IT at Scandit
6-2024 - 3-2026
Head of Information Security at Scandit
10-2023 - 6-2024
Chief Information Security Officer - Global at Gentrack Ltd (Global)
3-2019 - 9-2023
Chief Information Security Officer - Europe (CISO) at Gentrack Ltd (Global)
6-2018 - 3-2019
Information Security and IT Manager at Gentrack Ltd (Global)

Education

2003 - 2008
Master's of Engineering from The University of Sheffield
1996 - 2003
Education details unavailable from Watford Grammar School for Boys

More Information

Social Presence :

Prographics :

Exp : 16 Location : London Area, United Kingdom Job Level : Mid-senior Designation : Director, Information Security (CISO) & IT at Scandit
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Richard

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Richard move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Richard take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Richard

Personality Compatibility


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