Richard S.

Critic
DISC Type : C

Chief Information Officer at Within3

Greater Cleveland, United States

Overview

Randy Papanek is the Chief Information Officer at Within3, where he leverages over two decades of IT experience, primarily in cybersecurity and compliance for the healthcare and insurance sectors. He is a strategic leader skilled in building security programs from the ground up, holding an MBA from Baldwin Wallace University and a CRISC certification.

There is no publicly available information regarding Randys personal life, hobbies, or non-work-related activities. His public presence is focused entirely on his professional expertise in cybersecurity and information technology.

He has a unique educational background, having studied Polymer/Plastics Engineering before building an extensive career in cybersecurity and IT leadership.

Personality Overview

Precise

Information Seeker

Negotiator

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Cyber Insurance
He frequently posts about the increasing importance of cyber insurance, the challenges of risk assessment for providers, and how to lower premiums through robust security measures.
Healthcare Cybersecurity
His current role at a health-tech company and comments on ransomware attacks against hospitals show his focus on protecting sensitive data in the healthcare industry.
Security Compliance
His career includes implementing and achieving certifications for ISO 27001 and SOC2, demonstrating a deep expertise in compliance and control frameworks.

Media Appearances

Richard has no verified media appearances

Work History

5-2021
Chief Information Officer at Within3
11-2020 - 5-2021
Chief Information Security Officer at Within3
1-2014 - 11-2020
Director, IT Security, Compliance, and Control | June 2014 to Present at Medical Mutual (Health Insurance) | Cleveland, OH
4-2007 - 1-2015
Promoted to Manager, IT Security | 2010 to 2014 at Medical Mutual | Cleveland, OH
6-2007 - 4-2010
IT Security Specialist | 2007 to 2010 at Medical Mutual | Cleveland, OH

Education

2016 - 2018
Master of Business Administration (MBA) from Baldwin Wallace University
1995 - 1996
Polymer/Plastics Engineering from Lorain County Community College

More Information

Social Presence :

Prographics :

Exp : 19 Location : Greater Cleveland, United States Job Level : Leadership Designation : Chief Information Officer at Within3
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Insights For Selling To Richard

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.

DONT's

  • Don’t try to give too many examples of other users, they like to make their own decisions
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Richard is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Richard

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Richard move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Richard take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Richard

Personality Compatibility


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