Rick Purewal

Enthusiast
DISC Type : i

Head of Technology Delivery at Clermont Hotel Group

London, England, United Kingdom

Overview

Rick Purewal is the Head of Technology Delivery at Clermont Hotel Group, bringing extensive experience in IT management for major hospitality brands like The Hoxton and glh Hotels. With a degree in Computer Science, he is often described by colleagues as positive, dedicated, collaborative, and an excellent, knowledgeable project manager.

He has a proven track record of delivering complex projects, including Virtual Call Centres, multi-site telephony, and Salesforce CRM implementations.

Personality Overview

Optimistic

Non-Confrontational

Story Driven

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They are more about building relationships than just cutting deals.

Topics They Care About

Hospitality Technology
His career is dedicated to leading technology and IT operations within large, multi-brand hotel groups like Clermont and Ennismore.
IT Project Delivery
His current role focuses on technology delivery, and he has a history of successfully implementing complex systems like Salesforce and virtual call centers.
Building Tech Teams
He has actively recruited for technology roles, such as IT Project Manager, at both his current and former companies, indicating a focus on team growth.

Media Appearances

Clermont Hotel Group Embraces Microsoft Fabric for AI Powered Operations. Featured in Valto

See Now

Work History

6-2024
Head of Technology Delivery at Clermont Hotel Group
8-2018 - 5-2024
Head Of Technology - The Hoxton at Ennismore
10-2014 - 3-2018
Senior Systems Analyst at glh Hotels
6-2011 - 10-2014
Divisional IT Manager at Redefine|BDL Hotels
10-2010 - 6-2011
IT Administrator/Systems Developer at Procter & Gamble

Education

Computer Science with Networking from Birmingham City University

More Information

Social Presence :

Prographics :

Exp : 14 Location : London, England, United Kingdom Job Level : Mid-senior Designation : Head of Technology Delivery at Clermont Hotel Group
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Insights For Selling To Rick

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Refer to interesting customer testimonials and stress on great customer experience
  • Compliment them about their personality if you get a chance

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don't be critical or challenge them openly, they can react defensively
  • Don’t be too formal with them, they trust informality more

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rick is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Rick

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Rick move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Rick take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Rick

Personality Compatibility


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