Rick Williams

Energizer
DISC Type : I

Vice President Information Technology at Ace Hardware

Oak Brook, Illinois, United States

Overview

As Vice President of IT, Rick leverages over 25 years of experience to drive business innovation at Ace Hardware. A DePaul MBA graduate, he focuses on integrating disparate systems and establishing new technologies, recently championing a composable architecture to increase speed to market for retailers.

He has dedicated his entire professional career to Ace Hardware, progressing from a Software Engineer to his current executive leadership role.

Personality Overview

Full Of Energy

Enthusiastic

Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are friendly, approachable and love to make new connections. They are always positive and upbeat, so take their promises with a pinch of salt.

Topics They Care About

Composable Architecture
He has recently discussed implementing a composable architecture at Ace to increase flexibility and speed to market for the company's independent retailers.
Retailer Technology
His focus is on leveraging IT to create a "frictionless experience" and provide enhanced technological support for Ace Hardware's network of retailers.
IT Career Progression
His entire career has been at Ace Hardware, where he has risen from a technical role as a software engineer to an executive leadership position.

Media Appearances

Ace Hardware appoints Rick Williams Vice President of Information Technology. Featured in Ace Hardware Newsroom

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Rick Williams - Ace Hardware Newsroom. Featured in Ace Hardware Newsroom

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Ace Hardware Names New Executive. Featured in Hardware Retailing

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Work History

5-2015
Vice President Information Technology at Ace Hardware
3-2014 - 4-2015
Senior Director, Business Relationship & Software Engineering at Ace Hardware
1-2010 - 2-2014
Director, IT Business Relationship at Ace Hardware Corporation
1-2006 - 12-2009
Director, Software Engineering at Ace Hardware Corporation
6-1988 - 1-2006
Software Engineer at Ace Hardware Corporation

Education

MBA from DePaul Driehaus College of Business
1987 - 1988
Education details unavailable from Saint Mary's University of Minnesota

More Information

Social Presence :

Prographics :

Exp : 37 Location : Oak Brook, Illinois, United States Job Level : Senior Designation : Vice President Information Technology at Ace Hardware
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Insights For Selling To Rick

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Share some stories about how you you have helped people in similar positions succeed
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rick is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Rick

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Rick move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Rick take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Rick

Personality Compatibility


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