RITU ARORA

Questioner
DISC Type : c

Head -HR COE at Mancer Consulting Services

Mumbai, Maharashtra, India

Overview

Ritu Arora is a people-oriented Human Resources leader with extensive experience in the BPO, Aviation, and IT sectors. As Head of HR COE at Mancer Consulting, she specializes in employee engagement, talent strategy, and workforce optimization. She holds a masters degree and completed a senior executive leadership program at Harvard Business School.

Outside of her formal role, Ritu is passionate about fostering community and purpose. She frequently expresses gratitude and pride in her teams long-term partnerships and achievements, emphasizing the importance of giving back to the community and cherishing professional journeys built on trust and passion.

She is a proud "Mancerite, " celebrating 25 years of her companys purpose and progress.

Personality Overview

Cautious & Analytical

Value Seeker

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Talent & Leadership
Her experience focuses on talent and leadership strategy, and she attended a senior executive leadership program at Harvard Business School.
Employee Engagement
A core part of her professional expertise involves instituting processes for employee engagement, communication, and creating a positive work environment.
Corporate Culture
She frequently posts about her company's 25-year journey, highlighting values like teamwork, customer trust, grit, and gratitude.

Media Appearances

RITU has no verified media appearances

Work History

11-2014
Head -HR COE at Mancer Consulting Services
2001 - 2004
Manager HR at GENPACT
1999 - 2001
Assistant Manager HR at JETAIR PVT LTD

Education

2018 - 2019
Senior Executive Leadership Program from Harvard Business School
1997 - 1999
Master's Degree from FORE School of Management, New Delhi

More Information

Social Presence :

Prographics :

Exp : 17 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Head -HR COE at Mancer Consulting Services
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Insights For Selling To RITU

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with RITU is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from RITU

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will RITU move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can RITU take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And RITU

Personality Compatibility


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