Riya Pathania, CPIM

Questioner
DISC Type : c

Ecommerce Manager at Loblaw Companies Limited

Oakville, Ontario, Canada

Overview

Riya is a results-oriented E-commerce Manager at Loblaw, specializing in supply chain optimization, logistics, and inventory management. She holds a CPIM certification and is currently enhancing her expertise with a Business Finance course at the University of Waterloo. Colleagues describe her as a "passionate" and "dedicated" professional.

She has a strong background in social justice, having served as a Social Worker with the Robin Hood Army in India. In this role, she led high-impact missions to address critical issues such as hunger, education, and healthcare for marginalized communities, promoting social equality.

Unique fact: Riya has represented India at international events, including a "Cyclathon, " to raise awareness for social causes.

Personality Overview

Value Seeker

Cautious & Analytical

Systematic

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They prefer to fully evaluate every situation.

Topics They Care About

Digital Grocery Innovation
Showcased excitement for Loblaw's integration of PC Express with ChatGPT, highlighting her interest in the future of online grocery shopping and retail technology.
Supply Chain Optimization
Holds a CPIM certification and emphasizes enhancing efficiency and reducing costs through streamlined operations and data-driven process improvements.
E-commerce Growth
Her role at Loblaw focuses on developing and executing online sales strategies to drive business objectives, customer engagement, and brand awareness.

Media Appearances

Riya has no verified media appearances

Work History

11-2024
Ecommerce Manager at Loblaw Companies Limited
1-2023 - 10-2024
E-commerce and Operations manager at Walmart Canada
9-2022 - 12-2022
Assistant Store Manager at Dollarama L.P.
8-2019 - 12-2020
CS Associate (Manager) L3 at Amazon
10-2018 - 1-2021
Social Worker at Robin Hood Army

Education

4-2025 - 10-2025
Professional Course from University of Waterloo
5-2021 - 12-2022
Postgraduate Degree from Lambton College

More Information

Social Presence :

Prographics :

Exp : N/A Location : Oakville, Ontario, Canada Job Level : N/A Designation : Ecommerce Manager at Loblaw Companies Limited
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Insights For Selling To Riya

During A Call Or A Meeting

DO's

  • If you have a lower priced product compared to the competition, call out the same
  • Emphasise more on facts and measurable benefits
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Riya is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Riya

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Riya move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Riya take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Riya

Personality Compatibility


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