Rob is an accomplished customer success executive and the current Professional Services Director at Thales Cybersecurity Products. With a BA from William & Mary, he specializes in driving customer retention and leading consulting teams in the SaaS and software domains. Colleagues and reports have described him as organized, hardworking, and a great mentor.
Outside of his core responsibilities, Rob is passionate about mentorship and professional development, having recently completed a course on being a good mentor. He maintains a connection to his alma mater, William & Mary, which he lists as a key interest.
He once successfully shifted a companys professional services model from a free add-on to a significant revenue-generating service.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
Discover additional public profiles from our index.
Looking for someone else? Search here for anyone.