Rob M.

Go-getter
DISC Type : d

Director Customer Support at Going

Portland, Oregon, United States

Overview

Rob has no verified overview

Personality Overview

Decisive

Challenger

Vision Oriented

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Rob has no verified topics they care about

Media Appearances

Rob has no verified media appearances

Work History

11-2022
Director Customer Support at Going
9-2021 - 10-2022
Chainalysis & Saltbox at Self-employed
5-2019 - 9-2021
Head Of Customer Experience at Shortcut
10-2016 - 4-2019
Director of User Support at Backpack Health
9-2013 - 9-2016
Training Lead, EMEA at Momentive.ai

Education

Bachelor’s Degree from UC Santa Barbara

More Information

Social Presence :

Prographics :

Exp : 12 Location : Portland, Oregon, United States Job Level : Mid-senior Designation : Director Customer Support at Going
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Insights For Selling To Rob

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don’t expect them to change their mind quickly if they say no once
  • Don't try too hard to get friendly, let it happen with time

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rob is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Rob

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Rob move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Rob take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Rob

Personality Compatibility


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