Rob Stewart is an experienced Customer Service Manager, having previously led teams of over 35 staff at Cooperative Energy. His expertise includes managing multiple back-office processes and handling all aspects of team leadership, from training to disciplinary procedures. He studied at Myton School and Mid-Warwickshire College.
A unique aspect of his career includes managing specialized customer service departments such as Bereavement and Social Media.
Read the full overview →They measure a product on its merit but can be influenced by strong testimonials. They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something.
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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