Rob Tarle

Commander
DISC Type : D

Sr. Director, Customer Sales Support at Tandem Diabetes Care

Carlsbad, California, United States

Overview

Rob is a commercial growth and customer experience executive with over 15 years of experience in the healthcare and medtech industries. He specializes in driving revenue growth, enhancing operational efficiency, and building scalable teams. He is a graduate of Pennsylvania State University.

Outside of work, Rob is a passionate supporter of Penn State football. He has been actively involved with local alumni chapters, upholding game-day traditions to watch the Nittany Lions play.

He once cited legendary coach Joe Paterno as the biggest influence on his life, second only to his father.

Personality Overview

Candid & Clear

Very Quick

Strong-Willed

They respond well to strong and respectful communication.  They are not always relationship oriented. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Operational Efficiency
He has a track record of streamlining processes, such as implementing a vendor solution that automated verifications, resulting in $1.7M in annual savings for his company.
Customer Lifecycle
His roles have focused on improving customer outcomes through leadership in inside sales, renewals, retention, and support programs, reducing call volumes and enhancing online reordering.
AI Adoption
Colleagues note his forward-thinking approach, highlighting that he is at the forefront of pushing his teams to adopt new ideas, including AI solutions.

Media Appearances

People Behind the Pump – Get to Know the Field Sales Team. Featured in Tandem Diabetes Care Community Blog

See Now

Work History

3-2024
Sr. Director, Customer Sales Support at Tandem Diabetes Care
1-2022 - 3-2024
Director, Customer Sales Support at Tandem Diabetes Care
8-2020 - 1-2022
Associate Director, Customer Sales Support at Tandem Diabetes Care
10-2016 - 8-2018
Manager, Inside Sales- North America at Nobel Biocare
1-2014 - 8-2016
Sr. Inside Sales Supervisor at Medtronic

Education

2007 - 2010
Bachelor of Science (BS) from Pennsylvania State University
2005 - 2006
NA from Linfield University

More Information

Social Presence :

Prographics :

Exp : 13 Location : Carlsbad, California, United States Job Level : Senior Designation : Sr. Director, Customer Sales Support at Tandem Diabetes Care
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Insights For Selling To Rob

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Be respectful but crisp
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t take too much time in sending them information if they ask for any
  • Avoid being too verbose

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rob is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Rob

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Rob move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Rob take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Rob

Personality Compatibility


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