Rob is an experienced, now-retired, Senior Consultant specializing in IT Service Management. A University of Glasgow graduate, he has extensive knowledge implementing ITIL best practices and has conducted process maturity assessments against the ISO/IEC 20000 standard for many globally recognized organizations.
He has a proven track record of presenting to staff at all levels and providing governance for projects focused on implementing IT Service Management.
Rob Young
Retirement at Career Break
Reading, England, United Kingdom
Overview
Topics They Care About
IT Service Management
His career centered on consulting for major organizations to implement and improve their IT Service Management capabilities.
ITIL Best Practices
An expert in the ITIL framework, he conducted maturity assessments and was an accredited lecturer on the subject.
ISO/IEC 20000
Regularly provided project governance and conducted assessments for organizations based on the ISO/IEC 20000 standard.
Media Appearances
Rob has no verified media appearances
Work History
5-2023
Retirement at Career Break
5-2013
Senior Consultant at PTS Consulting
12-1999 - 3-2013
Chief Consultant at Fox IT
1984 - 1999
Service Management Consultant at Ultracomp
Education
Bachelor of Applied Science (B.A.Sc.) from University of Glasgow
More Information
Social Presence :
Prographics :
Exp : 41
Location : Reading, England, United Kingdom
Job Level : Senior
Designation : Retirement at Career Break
