Rob Zambito in

Rob Zambito

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Founder & CEO at Success Scaled
📍 Boston, Massachusetts, United States

Rob Zambito is the Founder and CEO of Success Scaled Consulting, where he helps B2B SaaS startups build and scale their customer success teams into proactive, revenue-generating engines. A three-time CS leader with a degree in Consumer Psychology from the University of Pennsylvania, people he has worked with describe him as a great mentor, thoughtful, and charming.

Outside of work, Rob enjoys running, writing, and cooking recipes from around the world. He is also passionate about learning new languages and is currently practicing Spanish and Arabic. He is the co-host of the popular industry podcast, "The Daily Standup. "

After college, Rob co-founded and scaled a restaurant business from one to four locations in just seven months.

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Experience
12 Years
Current Role
Founder & CEO
Job Level
Leadership
Location
Boston, Massachusetts, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Rob cares about

Scaling CS Teams
His entire career and consulting practice focuses on building customer success teams from scratch, particularly for startups between the seed and Series B stages.
Revenue from CS
He is passionate about transforming customer success from a cost center to a proactive function that drives expansion, upsells, and net revenue retention.
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Career

Work history

4-2020
Founder & CEO
Success Scaled
2-2021 - 1-2023
Vice President of Customer Success
Tradewing
4-2020 - 2-2021
Customer Success Consultant
Tradewing
1-2020 - 2-2021
Vice President of Customer Success
Reggora
9-2018 - 1-2020
Director of Customer Success
Qualia
In the press

Media appearances

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Education
2008 - 2012
Bachelor of Arts (B.A.)
University of Pennsylvania
2004 - 2008
Education details unavailable
Newburgh Free Academy
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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