Robbin B. Thomas, ISD

Judge
DISC Type : Dc

Services Excellence Specialist, CS Technical Enablement at Zscaler

Metro Jacksonville, United States

Overview

Robbin has no verified overview

Personality Overview

Features Driven

Generally Skeptic

Objective Thinker

They prefer to be the ones controlling the conversation or defining the terms.  They like to move fast and expect the same from others. They take a lot of pride in personal achievements.

Topics They Care About

Robbin has no verified topics they care about

Media Appearances

Robbin has no verified media appearances

Work History

4-2024
Services Excellence Specialist, CS Technical Enablement at Zscaler
6-2021 - 4-2024
CX Agility Content Manager, CPX Business Productivity and Ops | CX Cloud Transformation at Cisco
3-2020 - 6-2021
Content Strategist | Process Analyst, CX Lifecycle Success Strategy and Execution at Cisco
10-2019 - 3-2020
Senior CX Content Developer, Cloud, Compute, and IoT Practice at Cisco
9-2006 - 1-2013
Senior Instructional Systems Designer | Technical Curriculum Developer IV at Varian Medical Systems

Education

B.A. Journalism | B.A. Liberal Arts from Rutgers University
Post-Graduate Certification from University of North Florida

More Information

Social Presence :

Prographics :

Exp : 12 Location : Metro Jacksonville, United States Job Level : Junior Designation : Services Excellence Specialist, CS Technical Enablement at Zscaler
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Insights For Selling To Robbin B.

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don't try too hard to forge relationships with them
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robbin B. is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Robbin B.

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Robbin B. move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Robbin B. take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Robbin B.

Personality Compatibility


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