Robbin Dolan, CLM, SPHR

Examiner
DISC Type : cs

President at NJALA

Sparta, New Jersey, United States

Overview

Robbin Dolan is the Executive Director at Laddey, Clark & Ryan, LLP, where she leads strategic planning, finance, human resources, and marketing. She is a Certified Legal Manager (CLM) and SHRM Senior Certified Professional, holding an MBA from the University of Scranton.


She authored an article on Business Continuity Planning following her experiences with SuperStorm Sandy.

Personality Overview

Process Oriented

Overcautious

Tough To Convince

Being observant comes to them naturally.  The only way to convince them is by showing them examples and ample proof. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Law Firm Operations
As Executive Director, she is responsible for integrating all functions of the firm, including strategic planning, finance, technology, and marketing.
Employee Retention
Authored an article titled "Retaining the Best and the Brightest, " showing a clear focus on talent management and creating an appreciative work environment.
Business Continuity
Wrote about disaster preparedness and practical applications for law firms in the wake of SuperStorm Sandy, demonstrating expertise in operational resilience.

Media Appearances

Robbin has no verified media appearances

Work History

4-2015 - 4-2016
President at NJALA
2010 - 2017
Past President at New Jersey Association of Legal Administrators
8-2001
Executive Director at Laddey, Clark & Ryan, LLP
1986 - 1999
Project Manager at Haley and Aldrich

Education

MBA from University of Scranton
MS from New Jersey Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 28 Location : Sparta, New Jersey, United States Job Level : Senior Designation : President at NJALA
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Insights For Selling To Robbin

During A Call Or A Meeting

DO's

  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robbin is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Robbin

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Robbin move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Robbin take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Robbin

Personality Compatibility


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