Robert Gilliland

Energizer
DISC Type : I

CTO at Nuvance Health

Greater Myrtle Beach Area, United States

Overview

Robert Gilliland serves as the CTO for Nuvance Health, where he directs all facets of IT, including infrastructure, applications, and strategic planning. A University at Albany alumnus, he has deep expertise in managing complex EMR systems like Cerner and Allscripts. People who have worked with him describe him as "steady" and "level-headed".

Robert is currently leading the complex IT systems integration following the merger that formed Nuvance Health, aiming to create a unified technology platform for clinicians.

Personality Overview

Big Picture Person

Enthusiastic

Informal

They are always positive and upbeat, so take their promises with a pinch of salt.  They are friendly, approachable and love to make new connections. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Healthcare IT Integration
He is leading the major initiative to merge the legacy IT systems of Health Quest and Western Connecticut Health Network into a single entity for Nuvance Health.
EMR System Management
Has direct experience managing and implementing major electronic medical record platforms, including Cerner, Allscripts, and eClinicalWorks.
IT Budgeting
Responsible for budgeting all technology and has a track record of delivering multi-million dollar projects on target, such as a Cerner clinical systems implementation.

Media Appearances

Robert has no verified media appearances

Work History

4-2008
CTO at Nuvance Health
4-2001 - 4-2008
CIO at The Kingston Hospital
Director of Information Technology at Healthcare Associates

Education

Bachelor of Science (BS) from University at Albany

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater Myrtle Beach Area, United States Job Level : Leadership Designation : CTO at Nuvance Health
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Share some stories about how you you have helped people in similar positions succeed
  • Speak enthusiastically with energy, maintain a clear and confident tone

DONT's

  • Avoid overloading them with too much detail
  • Avoid cutting into their flow
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Robert

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Robert take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Robert

Personality Compatibility


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