Robert Graves, CSSBB

Commander
DISC Type : D

Information Technology Project Manager at United Health Services

Buffalo, New York, United States

Overview

Robert is a Project Management Professional with over 20 years of experience in the technology and healthcare sectors, holding a Six Sigma Black Belt. People who have worked with him describe him as thorough, organized, and collaborative, with a talent for managing complex IT and construction projects.

Beyond his professional life, Robert is a published author and a passionate advocate for mental health and Alzheimers awareness. He actively engages in community fundraising, organizing events like the "Roper Romp" bar crawl, and has served as a legislative advocate for Alzheimers funding.

He wrote and published a book, "I Rob Graves," detailing his personal battle with chronic clinical depression which began when he was nine years old.

Personality Overview

Candid & Clear

Risk-Taker

Impact-Driven

They respond well to strong and respectful communication.  They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Topics They Care About

Mental Health Advocacy
As an author and advocate, he is open about his personal struggles with depression to help de-stigmatize mental health challenges.
Alzheimer's Funding
He actively fundraises for the Alzheimer’s Association and has been invited to be a legislative advocate in Albany to campaign for funding.
Healthcare IT Projects
His career is centered on managing complex IT projects and integrations for healthcare organizations like United Health Services and Arnot Health.

Media Appearances

Robert has no verified media appearances

Work History

4-2026
Information Technology Project Manager at United Health Services
9-2022 - 10-2025
IT Project Manager at Arnot Health
1-2022
Book Author & Publisher at Lilibet Publishing
1-2022 - 8-2022
Project Manager at UNIVERSITY OF ROCHESTER, STRONG MEMORIAL HOSPITAL
3-2014 - 1-2022
Project Manager at BD

Education

2009 - 2013
Bachelor of Science (BS) from SUNY Empire State College
2010 - 2010
Black Belt in Six Sigma from University at Buffalo

More Information

Social Presence :

Prographics :

Exp : 30 Location : Buffalo, New York, United States Job Level : Middle Designation : Information Technology Project Manager at United Health Services
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Avoid being a storyteller and don’t try to oversell
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Robert

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They can take decisions very fast if you manage to convince them.
  • Can Robert take some risk or not?

  • The risks don’t matter much to them.

You And Robert

Personality Compatibility


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