Robert Gridler

Evaluator
DISC Type : csd

IT Manager of Partnership Systems Operations at Big Heart Pet Brands

Pittsburgh, Pennsylvania, United States

Overview

Robert is an experienced IT Manager with nearly two decades of leadership, specializing in building potent IT management strategies for enterprise corporations. He has deep expertise in financial, administrative, and order-to-cash systems. His colleagues describe him as extremely dedicated and knowledgeable.

Outside of his direct management roles, Robert maintains a hands-on approach to technology, recently completing courses in modern programming frameworks like ASP. NET and. NET to keep his technical skills sharp.

Despite his executive role, he actively engages in learning backend web development programming.

Personality Overview

Hard To Convince

Thorough Evaluator

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They are not very likely to become strong advocates of your product or service They focus on the results, but can still be quite procedural and analytical about how to get there

Topics They Care About

Financial Systems Management
His career includes extensive experience managing IT for finance, HR, and order-to-cash applications at companies like Del Monte Foods and Big Heart Pet Brands.
IT Operations
He has a background directing 24/7 help desk functions and IT operations centers, supporting thousands of users and ensuring high-quality customer experience.
Backend Development
He recently finished courses on ASP. NET and. NET programming, signaling a strong, current interest in hands-on backend web development technologies.

Media Appearances

Robert has no verified media appearances

Work History

5-2013
IT Manager of Partnership Systems Operations at Big Heart Pet Brands
5-2012 - 5-2013
IT Operations Center Manager at Big Heart Pet Brands
12-2008 - 6-2012
Sr. IT Mgr Finance and Admin Systems at Big Heart Pet Brands
IT Financial Services Lead Manager at Del Monte Foods, Inc.
IT Manager for Order to Cash Systems at Del Monte Foods, Inc.

Education

Management Information Systems from Indiana University of Pennsylvania
Management Information Systems from University of Pittsburgh at Greensburg

More Information

Social Presence :

Prographics :

Exp : 17 Location : Pittsburgh, Pennsylvania, United States Job Level : Middle Designation : IT Manager of Partnership Systems Operations at Big Heart Pet Brands
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid self-deprecating references or general informality, it could decrease their trust in you

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Robert

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Robert take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Robert

Personality Compatibility


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