Robert Horvath

Enthusiast
DISC Type : i

Inside Service Sales Specialist, Sanitary Heat Exchangers at Alfa Laval

Warminster, Pennsylvania, United States

Overview

Robert has no verified overview

Personality Overview

Amiable & Agreeable

Consensus Focused

Optimistic

They are generally friendly, so be careful when relying on their word.  Unlike D or C types, they are convinced more by stories and testimonials. They are more about building relationships than just cutting deals.

Topics They Care About

Robert has no verified topics they care about

Media Appearances

Robert has no verified media appearances

Work History

8-2024
Inside Service Sales Specialist, Sanitary Heat Exchangers at Alfa Laval
9-2022 - 7-2024
Service Key Account Manager at Mettler-Toledo International, Inc
1-2020 - 3-2022
Sales and Service Specialist - Lifecycle Support Division at Bruker BioSpin
7-2013 - 1-2020
Account Solutions Analyst at Konica Minolta Business Solutions U.S.A., Inc.
4-2013 - 7-2013
Customer Support Representative at Konica Minolta Business Solutions U.S.A., Inc.

Education

1998 - 2002
Bachelor of Science (B.S.) from Arcadia University
Bachelor's degree from Arcadia University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Warminster, Pennsylvania, United States Job Level : Junior Designation : Inside Service Sales Specialist, Sanitary Heat Exchangers at Alfa Laval
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Refer to interesting customer testimonials and stress on great customer experience
  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Robert

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Robert take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Robert

Personality Compatibility


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