Robert Kunkel

Examiner
DISC Type : sc

AVP Client Growth and Relationship Management at CVS Health

Scottsdale, Arizona, United States

Overview

Robert Kunkel is the AVP of Client Growth and Relationship Management at CVS Health, where he has built an extensive career through various leadership positions. His expertise is backed by a BS in Pharmacy and an MBA from the W. P. Carey School of Business, blending clinical knowledge with strategic business acumen.

He has a keen interest in business and leadership topics, following publications like the Harvard Business Review.

His career path is unique, having transitioned from clinical director roles, focusing on prior authorization and FWA programs, to leading major business units and client growth initiatives.

Personality Overview

Late Adopter

Unexpressive

Process Oriented

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Client Growth
His current role as AVP of Client Growth and Relationship Management is dedicated to expanding and strengthening client partnerships for CVS Health.
Healthcare Leadership
Has a long history of progressive leadership within CVS Health, including serving as Interim GM for the Elevance Business Unit and Division Head for Health Plans.
Clinical Strategy
Previously served as Clinical Director with strategic responsibility for Prior Authorization and Fraud, Waste, and Abuse (FWA) programs.

Media Appearances

Robert has no verified media appearances

Work History

11-2022
AVP Client Growth and Relationship Management at CVS Health
10-2022 - 11-2022
Interim GM Elevance Business Unit at CVS Health
2-2018 - 11-2022
Division Head-Health Plans at CVS Health
7-2013 - 2-2018
Strategic Account Director at CVS Health
6-2007 - 7-2013
Clinical Director at CVS Health

Education

MBA from W. P. Carey School of Business – Arizona State University
BS Pharm from Massachusetts College of Pharmacy and Health Sciences

More Information

Social Presence :

Prographics :

Exp : 25 Location : Scottsdale, Arizona, United States Job Level : N/A Designation : AVP Client Growth and Relationship Management at CVS Health
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Insights For Selling To Robert

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Robert is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Robert

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Robert move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Robert take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Robert

Personality Compatibility


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