Robert Nyberg in

Robert Nyberg

Enthusiast · DISC type i
Director, Solutions Engineering at Calabrio, Inc.
📍 Land O' Lakes, Florida, United States

Robert is the Director of Solutions Engineering at Calabrio, specializing in contact center operations and workforce optimization. With a background at Verint, he focuses on solution selling for strategic customer engagements. He holds a Bachelor of Business Administration from Florida Atlantic University and is described by colleagues as "talented, " "diligent, " and "knowledgeable. "

A former colleague credits Roberts expertise as a key factor in the sales success for the entire eastern region, noting that customers "absolutely love him. "

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Experience
30 Years
Current Role
Director, Solutions Engineering
Job Level
Mid-senior
Location
Land O' Lakes, Florida, United States
Personality Overview

How Robert shows up

Non-Confrontational
Amiable & Agreeable
Consensus Focused

They prefer to build relationships rather than staying totally transactional. They are generally friendly, so be careful when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Priorities

Topics Robert cares about

Customer Success
His roles at both Calabrio and Verint have centered on supporting strategic customer engagements to ensure successful outcomes and solutions.
Contact Center Operations
His expertise lies in providing a deep understanding of contact center best practices to support sales and customer success teams.
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Career

Work history

4-2023
Director, Solutions Engineering
Calabrio, Inc.
1-2020
Global Director Application Consulting
Calabrio, Inc.
4-2018 - 1-2020
Global Director Strategic Consulting
Calabrio, Inc.
10-2011 - 3-2018
Principal Consultant Workforce Optimization
Verint-Systems
2-2009 - 10-2011
WFO Specialist
Verint-Systems
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1993 - 1995
Bachelor of Business Adminstration
Florida Atlantic University
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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