Roberto Reyes MBA in

Roberto Reyes MBA

Energizer · DISC type I
Contact Center Director (Service, Sales & Digital Marketing) at Interprotección
📍 Mexico City Metropolitan Area

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

Login to view overviewLogin to view overview
Experience
13 Years
Current Role
Contact Center Director (Service, Sales & Digital Marketing)
Job Level
Mid-senior
Location
Mexico City Metropolitan Area
Personality Overview

How Roberto shows up

Believer
Full Of Energy
Big Picture Person

Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt.

Priorities

Topics Roberto cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
Login to view topicsLogin to view topics
Career

Work history

10-2021
Contact Center Director (Service, Sales & Digital Marketing)
Interprotección
9-2018 - 3-2022
Contact Center Claims & Service Director
BBVA Bancomer
10-2017 - 9-2018
Director Contact Center, Telemarketing & Collections
Grupo Batta Hermanos
7-2015 - 11-2017
Regional Contact Center Sr. Manager (LATAM)
Oriflame Cosmetics
9-2012 - 7-2015
Contact Center Manager
First Data Corporation
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
Login to viewLogin to view media
Education
2016 - 2018
Master of Business Administration - MBA
Universidad Internacional de La Rioja
2015 - 2017
NPS (Net Promoter Score) Certification
Satmetrix / NICE
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Roberto. Free, 10 seconds.