Rocky Borg

Critic
DISC Type : C

Senior Technical Engineer at Systima

Greater Melbourne Area, Australia

Overview

Rocky is a Senior Technical Engineer at Systim with hands-on expertise in network infrastructure, specializing in FortiGate firewalls and UniFi environments. His experience covers IT delivery, system administration, and technical support. He holds an Advanced Diploma from Victoria University and is certified as an NSE 1 Network Security Associate.



He has progressed internally at Systim from Level 2 Support Engineer to Service Delivery Manager and now to Senior Technical Engineer.

Personality Overview

ROI Driven

Information Seeker

Critic

They prefer to do logical analysis and value evidence over emotions.  They are quite likely to negotiate on pricing or other key terms. They don’t appreciate bells and whistles unless backed by data.

Topics They Care About

Network Security
He specializes in managing and maintaining FortiGate firewall fleets and holds a Network Security Associate certification from Fortinet.
End-to-End IT Projects
His experience spans the full project lifecycle, including client onboarding, server migrations, and complete network refresh initiatives.
Service Delivery
A former Service Delivery Manager, he focuses on managing operational escalations and ensuring clear communication with business stakeholders.

Media Appearances

Rocky has no verified media appearances

Work History

7-2021
Senior Technical Engineer at Systima
1-2020 - 7-2021
Service Delivery Manager at Systima
3-2018 - 1-2020
Level 2 Technical Support Engineer at Systima
11-2016 - 3-2018
Systems Administrator at Asta
5-2016 - 11-2016
Senior IT Support Specialist at Acquire Learning

Education

2008 - 2008
Diploma from Victoria University
2008 - 2008
Advanced Diploma from Victoria University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Melbourne Area, Australia Job Level : Mid-senior Designation : Senior Technical Engineer at Systima
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Insights For Selling To Rocky

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Don’t rush them till they have clearly gotten all the necessary information
  • Don't give superficial answers, they are easily rattled by them
  • Make extra effort to not seem pushy or confrontational

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rocky is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Rocky

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Rocky move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Rocky take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Rocky

Personality Compatibility


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