Rodrigo Maldonado Neira in

Rodrigo Maldonado Neira

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Customer Experience Manager Nissan Chile Perú at Nissan Motor Corporation
📍 Chile

Rodrigo Maldonado Neira is the Customer Experience Manager for Nissan in Chile and Perú, with deep expertise in CRM and digital marketing within the automotive industry. An Industrial Civil Engineer from the Universidad del Bío Bío, he has a proven history of leading strategic projects at major brands like Nissan and Kia.

During his university years, Rodrigo demonstrated early leadership capabilities as the President of the Industrial Civil Engineering Student Center. This experience points to a foundational interest in management, organization, and representing his community.

He played a key role in launching a platform for customers to purchase a new Nissan Qashqai 100% online, a significant milestone in digital customer experience.

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Experience
18 Years
Current Role
Customer Experience Manager Nissan Chile Perú
Job Level
Middle
Location
Chile
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rodrigo cares about

Customer Journey Innovation
As Customer Experience Manager, he champions new ways for clients to interact with the brand, such as the implementation of a 100% online car purchasing platform.
CRM Strategy
His career demonstrates extensive experience in defining, designing, and implementing CRM models and software to enhance customer relationship management at both Nissan and Kia.
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Career

Work history

4-2021
Customer Experience Manager Nissan Chile Perú
Nissan Motor Corporation
1-2015
CRM & Digital Marketing
Nissan Motor Corporation
6-2010 - 1-2015
Product Manager CRM
Kia Motors
12-2008 - 6-2010
Analista de Marketing
Empresas Indumotora
4-2008 - 12-2008
Ejecutivo Trainee
Empresas Indumotora
In the press

Media appearances

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Education
2012 - 2012
Diplomado Estrategia y Control de gestión
Universidad de Chile
1998 - 2006
Ingeniero Civil Industrial
Universidad del Bío Bío
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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