Rodrigo Sandoval Morales

Commander
DISC Type : D

Collections Admin team lead at Daimler Truck Financial Services México

Tlalnepantla, México, Mexico

Overview

Rodrigo Sandoval Morales is a bilingual Collections Admin Team Lead at Daimler Truck Financial Services México with over seven years of customer service experience. A graduate of Universidad del Valle de México in Commerce and Logistics, he specializes in providing effective solutions and optimizing customer satisfaction through process improvement.

He has a specialized background in international trade, having previously worked as a tariff classifier for a trade advisory firm.

Personality Overview

Candid & Clear

Risk-Taker

Strong-Willed

They respond well to strong and respectful communication.  They put a lot of effort into ensuring personal success. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Customer Experience
Has over seven years of experience dedicated to providing exceptional, personalized customer service and ensuring a positive experience.
Process Improvement
He is committed to the continuous development and enhancement of processes to optimize overall customer satisfaction.
International Logistics
Holds a degree in International Commerce and Logistics and has professional experience as a tariff classifier, indicating a strong foundation in global trade.

Media Appearances

Rodrigo has no verified media appearances

Work History

11-2025
Collections Admin team lead at Daimler Truck Financial Services México
11-2024 - 10-2025
Collections Analist at Daimler Truck Financial Services México
1-2023 - 11-2024
Representante del servicio de atención al cliente bilingüe at Foundever
1-2019 - 1-2023
Consultor at 3SIGSTI
2-2018 - 5-2019
Clasificador arancelario at Sandler & Travis Trade Advisory Services, Inc.

Education

2013 - 2016
comercio y logística from Universidad del Valle de México

More Information

Social Presence :

Prographics :

Exp : 9 Location : Tlalnepantla, México, Mexico Job Level : Middle Designation : Collections Admin team lead at Daimler Truck Financial Services México
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Insights For Selling To Rodrigo

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Make sure that you circle back fast on any action items, it wins their trust
  • Hold your ground without indulging in one-upmanship

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don’t be in a rush to invite them for a social meet and greet
  • Don't try too hard to forge relationships with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rodrigo is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Rodrigo

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Rodrigo move?

  • If convinced, they can reach decisions quite fast.
  • Can Rodrigo take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Rodrigo

Personality Compatibility


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