Roeland Staal

Questioner
DISC Type : c

Communitymanager at Meldkamerplein

De Bilt, Utrecht, Netherlands

Overview

Roeland Staal is a seasoned expert with over 40 years of experience at Bosch, specializing in long-term strategy for the safety and security market, including IoT and AI. Now an independent consultant and Community Manager at Meldkamerplein, he is described by colleagues as a driven, inspiring leader. He holds a BBA from the University of Amsterdam.

After a long corporate career, Roeland channels his passion for service management and technology into empowering others through his own consultancy. He is dedicated to connecting people and fostering collaboration within the control room technology community, helping businesses and individuals grow and develop.

A colleague once remarked that instead of blood, "service processes run through his veins, " highlighting his deep passion for service improvement.

Personality Overview

Value Seeker

Not Easily Convinced

Systematic

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to analyze every situation thoroughly.
 It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Control Room Innovation
As Community Manager for Meldkamerplein, he is at the center of innovation and knowledge sharing for control room and safety technology in the Netherlands.
AI in Security
He focuses on the strategic impact of AI on safety and is an advisor for Oddity. ai, a company specializing in AI-powered video analysis for violence detection.
Service Management
A deep personal and professional passion, he previously served for nearly 10 years as the chairman of the Dutch Association for Service Management (NVSM).

Media Appearances

Roeland has no verified media appearances

Work History

1-2025
Communitymanager at Meldkamerplein
2-2022
Lid raad van advies at Oddity.ai
1-2022
Eigenaar at Empower4Impact
4-2014 - 12-2021
Senior Manager Strategy, Consultancy and Customer Care at Bosch Energy and Building Solutions
5-2011 - 11-2020
Voorzitter at Nederlandse Vereniging voor Service Management

Education

1995 - 1998
BBA from University of Amsterdam
2010 - 2011
Professional Service Management from Robert Bosch College Stuttgart

More Information

Social Presence :

Prographics :

Exp : 14 Location : De Bilt, Utrecht, Netherlands Job Level : N/A Designation : Communitymanager at Meldkamerplein
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Insights For Selling To Roeland

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Roeland is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Roeland

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Roeland move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Roeland take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Roeland

Personality Compatibility


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