Rolland Pugh
Dir. of Patient Experience Design at Novant Health
📍 Winston-Salem, North Carolina, United States
Rolland Pugh is the Director of Patient Experience Design at Novant Health, where he has dedicated his entire career. He focuses on making healthcare easy, convenient, and accessible for patients and their families. He holds a BA from the University of North Carolina at Greensboro.
He has progressed from a Medical Technologist to a Director-level position entirely within the Novant Health system, demonstrating significant loyalty and internal growth.
Read the full overview →Experience
15 Years
Current Role
Dir. of Patient Experience Design
Location
Winston-Salem, North Carolina, United States
Personality Overview
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Priorities
Topics Rolland cares about
Patient Experience
His current role is dedicated to creating a convenient and seamless patient and family experience, making healthcare more welcoming and accessible.
Healthcare Transformation
As a former Transformation Coach at Novant Health, he has direct experience helping the system deliver on its vision for improved patient care.
Career
Work history
3-2016
Dir. of Patient Experience Design
Novant Health
7-2014 - 2-2016
Director of Operational Improvement for Population Health
Novant Health
11-2009 - 6-2014
Transformation Coach for Distinctive Care
Novant Health
Medical Technologist
Forsyth Memorial Hospital
In the press
Media appearances
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Education
1977 - 1981
BA
University of North Carolina at Greensboro
1972 - 1976
Education details unavailable
Asheboro High School
Social presence
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