Romel Molina in

Romel Molina

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Vice President - Head of Insurance Operations Customer Contact Center at Lincoln Financial Group
📍 High Point, North Carolina, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

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Experience
10 Years
Current Role
Vice President - Head of Insurance Operations Customer Contact Center
Job Level
Senior
Location
High Point, North Carolina, United States
Personality Overview

How Romel shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Romel cares about

Strategic Priorities
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Career

Work history

1-2023
Vice President - Head of Insurance Operations Customer Contact Center
Lincoln Financial Group
6-2020 - 1-2023
Vice President - Head of Life & Annuity Contact Center Operations
Lincoln Financial Group
1-2019 - 7-2020
Regional Head of Operations & Country Head Puerto Rico
Infosys BPM
8-2015 - 1-2019
IHead of Operations & Site Director Puerto Rico
Infosys BPM
Vice President of Customer Contact Center Operations & WFM Performance Managment
Santander Bank, N.A.
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
Bachelor of Business Administration - (BBA)
Inter American University of Puerto Rico-Aguadilla
Master of Business Administration - (MBA) IP
Inter American University of Puerto Rico-Aguadilla
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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