Romina Gomez

Enthusiast
DISC Type : i

Responsable del servicio de atención al cliente at Volkswagen Argentina

Argentina

Overview

Romina is the Head of Employee Customer Service at Volkswagen Argentina, leading a team at the Pacheco industrial center. Her long career at VW showcases a progression from business and sales analyst roles to her current management position overseeing key employee-facing services.


She manages the companys employee recreational center, demonstrating a commitment to workplace well-being beyond traditional service.

Personality Overview

Optimistic

Non-Confrontational

Consensus Focused

They prefer to build relationships rather than staying totally transactional.  They agree with others often, so exercise caution when relying on their word. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Employee Services
Currently manages a wide range of services for employees, including internal vehicle sales, transportation, dining facilities, and the company's recreational center.
Dealer Relations
Her past experience includes direct negotiation with dealership owners, setting monthly sales quotas, and managing the allocation and invoicing of vehicles.
Sales Operations
Previously focused on the end-to-end sales process, from tracking savings plans and commercial incentives to overseeing unit dispatch to dealerships.

Media Appearances

Romina has no verified media appearances

Work History

8-2017
Responsable del servicio de atención al cliente at Volkswagen Argentina
5-2010 - 8-2017
Analista de Negocios at Volkswagen Argentina
3-2008 - 5-2010
Analista de Planes de Ahorro - Ventas at Volkswagen Argentina
2-2007 - 2-2008
Service Desk - Atencion Usuarios at T-Systems
10-2004 - 1-2007
Operadora Call Center Autoahorro Volkswagen at gedas

Education

Romina has no verified education history

More Information

Social Presence :

Prographics :

Exp : 20 Location : Argentina Job Level : N/A Designation : Responsable del servicio de atención al cliente at Volkswagen Argentina
URL has been copied!

Insights For Selling To Romina

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Invite them for a lunch or a drink/coffee
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information
  • Don’t be excessively objective, be like a storyteller with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Romina is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Romina

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Romina move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Romina take some risk or not?

  • They can take some low-probability risks if needed.

You And Romina

Personality Compatibility


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