Romina Martinez baeza

Observer
DISC Type : ci

Coordinador comercial cobranza at Banco Santander

Santiago, Santiago Metropolitan Region, Chile

Overview

Romina Martinez Baeza is a Commercial Collections Coordinator at Banco Santander, where she develops strategies and manages external collection agencies. With a background in Engineering from Instituto Profesional IACC, she is skilled in data analysis and coordinating customer databases to meet established goals.

She manages the entire collections lifecycle, from initial client delinquency through to the final write-off stage.

Personality Overview

Assertive

Example Seeker

Value Driven

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Debt Collection Strategy
Responsible for creating and implementing collection strategies to meet targets by managing external collection agencies.
Vendor Management
Her primary role involves coordinating and overseeing external companies that handle telephone collections for the bank.
Financial Product Support
Previously specialized in providing comprehensive customer solutions for credit cards, investments, and loans at Santander's contact center.

Media Appearances

Romina has no verified media appearances

Work History

11-2020
Coordinador comercial cobranza at Banco Santander
4-2013 - 11-2020
Centro de atención telefónica at Banco Santander

Education

2021 - 2023
Ingeniería from Instituto Profesional IACC
2014 - 2017
Administración y gestión de empresas from AIEP

More Information

Social Presence :

Prographics :

Exp : 12 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Coordinador comercial cobranza at Banco Santander
URL has been copied!

Insights For Selling To Romina

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Romina is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Romina

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Romina move?

  • They like to analyze well and then make their decisions.
  • Can Romina take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Romina

Personality Compatibility


Other Banco Santander Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.