Ronald Erese

Enigma
DISC Type : dci

Sr. Director-Marketing and Sales Support for Latin America & Head of Recruitment for Guatemala at [24]7.ai Latin America

United States

Overview

Ronald Erese is a Senior Regional Director at7. ai with over 15 years of experience in the BPO industry. Originally from the Philippines, he began his career in talent acquisition before relocating to Guatemala, where he now leads marketing, sales support, and recruitment for Latin America.

Outside of his professional life, Ronald enjoys unwinding by reading science fiction novels and watching political television shows. He has a keen interest in the dynamic and ever-evolving nature of the BPO industry, appreciating its open and accepting culture.

Unique fact: Ronald is a trained physiotherapist who successfully pivoted to a leadership career in the global BPO sector.

Personality Overview

Friendly Yet Blunt

Challenger

Hard To Convince

They are likely to ask many questions and look heavily for supporting proof as well as information.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince.

Topics They Care About

BPO Industry Growth
He is a board member for BPO Guatemala and has authored articles on why the country is a strong choice for contact center investment.
Talent Acquisition
His BPO career started in talent acquisition in the Philippines, and he now serves as the Head of Recruitment for Guatemala at7. ai.
Public-Private Partnerships
He is a vocal proponent of collaboration between the private sector and government to improve English proficiency and create employment opportunities in Guatemala.

Media Appearances

Ronald has no verified media appearances

Work History

3-2025
Sr. Director-Marketing and Sales Support for Latin America & Head of Recruitment for Guatemala at [24]7.ai Latin America
4-2022 - 2-2025
Senior Regional Director, LATAM- Marketing and Sales Support at [24]7.ai Latin America
9-2021 - 3-2022
Regional Director, Latin America-Marketing & Sales Support at [24]7.ai Latin America
2-2025
Secretary, Board of Directors at BPO Guatemala
1-2016
Marketing-BPO Commission at BPO Guatemala

Education

Ronald has no verified education history

More Information

Social Presence :

Prographics :

Exp : 16 Location : United States Job Level : Mid-senior Designation : Sr. Director-Marketing and Sales Support for Latin America & Head of Recruitment for Guatemala at [24]7.ai Latin America
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Insights For Selling To Ronald

During A Call Or A Meeting

DO's

  • Help them realize that any personal risk in making this decision is far less compared to what the results could mean for them
  • Use phrases like ‘clear evidence’, ‘data-based results’ etc.
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ronald is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ronald

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Ronald move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Ronald take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Ronald

Personality Compatibility


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