Ronald Peña Triana is a Project Consultant and National Experience Specialist at Universidad Cooperativa de Colombia. With an MBA and over six years of expertise in customer experience, data analysis, and brand management, he focuses on transforming the end-user journey using data-driven strategies and KPIs.
He is passionate about leadership and its power to cultivate potential and transform individuals from their core, not just manage tasks. Ronald actively participates in industry events to stay current on trends like AIs integration into customer-centric strategies, sharing his learnings with his network.
He is dedicated to transforming the Colombian education sector by applying customer experience principles within a university setting.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
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