Rosana is a Superintendent of Customer Service and Relationships at Suhai Seguradora with 20 years of experience in insurance operations, claims, and products. Educated at Fundação Getulio Vargas in Project Management, colleagues describe her as dedicated, competent, and having an incredible strategic vision, with a talent for implementing large projects.
She frequently attends industry events like CONAREC to stay current on customer experience trends, sharing insights with her network. Her posts emphasize her pride in her team and their shared mission to deliver excellent, humanized service. She values continuous learning, having recently completed a new certification from FGV.
Unique fact: Rosana has international experience, having spent three months in Colombia leading a successful operational restructuring for Liberty Seguros.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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