Rose Berrisford-Thomas

Critic
DISC Type : C

Manager, Customer Success at Vuture by Marigold

United Kingdom

Overview

Rose Berrisford-Thomas is a customer success leader at Vuture by Marigold, where she has progressed through multiple roles from Account Manager to Manager. She is focused on helping clients, particularly in the legal sector, leverage marketing technology to enhance client interactions and achieve measurable results. She holds a ValueSelling certification.

There is no publicly available information about her personal life, hobbies, or interests outside of her professional capacity.

Rose has demonstrated a consistent career trajectory within a single company, showcasing her deep expertise and commitment to Vutures technology and client success.

Personality Overview

ROI Driven

Objective Thinker

Precise

They like to do things independently and don’t look for support from others.  They choose to analyze logically and value facts to emotions. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Customer Success
Her entire career at Vuture, from Account Manager to Manager of Customer Success, has been focused on client advocacy and success.
Marketing Automation
Works for Vuture, a marketing communications software, and helps clients like law firms automate their marketing solutions for better engagement.
Legal Tech
A case study highlights her work with law firm Carey Olsen, demonstrating her experience in applying marketing technology to the legal industry.

Media Appearances

Rose has no verified media appearances

Work History

2-2026
Manager, Customer Success at Vuture by Marigold
4-2022 - 2-2026
Principal Client Success Manager at Vuture by Marigold
4-2019 - 4-2022
Senior Client Success Manager at Vuture by Marigold
10-2013 - 4-2019
Account Manager at Vuture by Marigold

Education

2010 - 2013
Bachelor of Arts (Hons) from University of Birmingham
A-levels from Amersham and Wycombe College

More Information

Social Presence :

Prographics :

Exp : 12 Location : United Kingdom Job Level : Middle Designation : Manager, Customer Success at Vuture by Marigold
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Insights For Selling To Rose

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Tell them what ROI they can expect

DONT's

  • Make extra effort to not seem pushy or confrontational
  • Do not use very emotional or colorful language
  • Avoid pushing them too much to involve other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Rose is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Rose

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Rose move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Rose take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Rose

Personality Compatibility


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