Roslyn Harrell in

Roslyn Harrell

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Consumer Affairs Manager at Reyes Coca-Cola Bottling
📍 Plano, Texas, United States

Roslyn Harrell is the Consumer Affairs Manager at Reyes Coca-Cola Bottling, specializing in contact center leadership and workforce optimization. With an MBA, she focuses on enhancing business operations and customer satisfaction. People often describe her as energetic, passionate, forward-thinking, and a change agent with an infectious personality.

Outside of her corporate role, Roslyn is deeply committed to community service, a value she actively shares with her children. She is heavily involved in professional networking and shaping the future of customer experience through her leadership in industry organizations.

She has served on the National Board of Directors for SOCAP International (Society of Consumer Affairs Professionals).

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Experience
16 Years
Current Role
Consumer Affairs Manager
Job Level
Middle
Location
Plano, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Roslyn cares about

Customer Experience
Her work and professional involvement, including presentations at SOCAP International conferences, are centered around improving the customer experience.
Consumer Affairs
As a leader in this space, she is well-respected within the consumer affairs community and has served on the SOCAP National Board of Directors.
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Career

Work history

4-2018
Consumer Affairs Manager
Reyes Coca-Cola Bottling
4-2016 - 1-2018
Contact Center Manager
Reinhart Foodservice
1-2015 - 9-2016
Corporate Sales Trainer
Direct Supply
10-2013 - 1-2015
Director Of Inside Sales
CTS Connected Technology Solutions
9-2008 - 4-2014
Manager of Guest Services
BMO Harris Bradley Center
In the press

Media appearances

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Education
Master of Business Administration - MBA
University of Arizona
Bachelor of Business Administration - BBA
Southern New Hampshire University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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