Ross Bentley

Inquirer
DISC Type : dc

Practice Director - RPA at TSP - The Silicon Partners Inc

Scottsdale, Arizona, United States

Overview

Ross Bentley is the Practice Director for RPA at TSP, specializing in customized Quality Engineering and automation solutions. His career is focused on enhancing customer experiences by reducing test cycles and increasing release quality. An alumnus of Grand Canyon University, he holds ITIL and ISTQB certifications and is described by peers as an "excellent leader".

He is dedicated to delivering tangible results, having highlighted a clients success story where automation within an SAP environment led to what he describes as "incredible outcomes".

Personality Overview

ROI Conscious

Hard To Convince

Demanding

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Workflow Automation
He leads teams focused on Quality Engineering and Workflow Automation, and posts about client successes using technologies like UiPath and RPA.
Quality Engineering
His expertise involves designing QE solutions, performing maturity assessments, and building roadmaps for Shift+Left automation and DevOps pipeline testing.
Future of Automation
He shows a forward-looking interest in the evolution of his field by participating in conversations about the role of Agentic AI in automation.

Media Appearances

Ross has no verified media appearances

Work History

7-2023
Practice Director - RPA at TSP - The Silicon Partners Inc
1-2015 - 3-2023
Managing Director - Automation at Concentrix
4-2021 - 1-2022
Managing Director - Automation at PK
1-2017 - 8-2021
Senior Director of Automation - TestOps Practice at PK
10-2016 - 1-2017
Director of Delivery at PK

Education

Bachelor of Science - BS from Grand Canyon University
1981 - 1997
Bachelor of Science (B.S.) from Grand Canyon University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Scottsdale, Arizona, United States Job Level : Mid-senior Designation : Practice Director - RPA at TSP - The Silicon Partners Inc
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Insights For Selling To Ross

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Highlight the competitive differentiation of your product

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don't try too hard to get friendly, let it happen with time
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ross is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Ross

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Ross move?

  • Their decision making speed is somewhere in the middle.
  • Can Ross take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Ross

Personality Compatibility


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