Royce Tooth

Questioner
DISC Type : c

Founding Account Manager at Omnea

United Kingdom

Overview

Royce is a Founding Account Manager at Omnea with over seven years of experience in senior client-facing roles, focusing on customer satisfaction and growth. Colleagues and clients describe him as personable, proactive, and detail-oriented. He holds a Bachelor of Science from Cardiff University.

Outside of his professional life, Royce is highly dedicated to fitness and coaching. This interest is demonstrated by his advanced certifications, which show a commitment to leadership and physical discipline in his personal pursuits.

He is a Certified CrossFit Trainer (CCFT) and a UK Athletics certified coach.

Personality Overview

Not Easily Convinced

Price-Sensitive

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to fully evaluate every situation. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Customer Success
His career is built on driving customer satisfaction, retention, and growth, with a focus on building long-term client relationships.
AI in Business
He shows interest in the practical application of AI in business, having shared content about AI tools and his former company's recognition as a top AI startup.
Digital Transformation
Previously led enterprise clients through digital transformation and change management, indicating expertise in technology adoption and strategy.

Media Appearances

Royce has no verified media appearances

Work History

12-2025
Founding Account Manager at Omnea
6-2024 - 12-2025
Customer Success Manager at Pigment
3-2023 - 6-2024
Manager, Customer Success at Globality, Inc.
3-2022 - 3-2023
Senior Associate, Customer Success at Globality, Inc.
4-2021 - 3-2022
Associate, Customer Success at Globality, Inc.

Education

2015 - 2018
Bachelor of Science (BSc) from Cardiff University / Prifysgol Caerdydd
2011 - 2015
A-Levels from King's College, Taunton

More Information

Social Presence :

Prographics :

Exp : 7 Location : United Kingdom Job Level : Middle Designation : Founding Account Manager at Omnea
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Insights For Selling To Royce

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same
  • Share as much information as possible regarding your product

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t try to be too friendly or informal with them
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Royce is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Royce

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Royce move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Royce take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Royce

Personality Compatibility


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