Rubem Dias in

Rubem Dias

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Manager of Customer Success at isaac
📍 Fortaleza, Ceará, Brazil

Rubem is a Customer Success Manager at isaac, specializing in creating and managing the entire customer journey. He focuses on building strategies that enhance client retention and loyalty, backed by a certification in Customer Data Analytics. Colleagues describe him as competent, communicative, and highly persuasive.

Based on his interests, Rubem appears to follow developments within major media conglomerates and global professional services firms. He has a keen eye for how consumer needs, personalization, and brand experience intersect in the market.

He played a key role in implementing the first Customer Success department at his former company, Mercadapp.

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Experience
5 Years
Current Role
Manager of Customer Success
Job Level
Middle
Location
Fortaleza, Ceará, Brazil
Personality Overview

How Rubem shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Rubem cares about

Customer Journey
His experience centers on managing and creating the customer journey, from onboarding to ongoing engagement.
Client Retention
He is an expert in developing actions specifically designed to generate customer retention and loyalty.
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Career

Work history

1-2024
Manager of Customer Success
isaac
8-2021 - 1-2024
Manager, Customer Success
Boavista Tecnologia
1-2021 - 7-2021
Consultor de carreira
Kroton
6-2020 - 12-2020
Líder de Expansão - Customer Success
Mercadapp
10-2019 - 1-2020
Especialista em mídia
Two Go Branding Marketing E Publicidade
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2019 - 2021
Curso Superior de Tecnologia (CST)
Faculdade Pitagoras
10-2022 - 3-2023
Pós-graduação Lato Sensu - Especialização
Universidade Anhanguera São Paulo
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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