Rupam Singh in

Rupam Singh

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Senior Team Lead at Oracle
📍 Bengaluru, Karnataka, India

Rupam Singh is an operations leader with over a decade of experience managing enterprise support teams at Oracle, Concentrix, and Wipro. He specializes in SLA governance, escalation management, and leveraging AI for efficiency. He holds a Bachelors degree from Heramba Chandra College.

He is committed to applying AI tools to improve resolution efficiency within enterprise healthcare support operations.

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Experience
10 Years
Current Role
Senior Team Lead
Location
Bengaluru, Karnataka, India
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Rupam cares about

Healthcare Operations
Leads enterprise healthcare support at Oracle, focusing on managing service request lifecycles, escalations, and SLA governance.
AI for Efficiency
Actively leverages AI tools to enhance resolution efficiency and drive process improvements for his support teams at Oracle.
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Career

Work history

12-2022
Senior Team Lead
Oracle
7-2021 - 3-2023
Assistant Operations Manager
Concentrix
12-2018 - 1-2021
Operations Team Lead
Wipro Limited
9-2015 - 11-2018
Senior Associate
Wipro Limited
In the press

Media appearances

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Education
2012 - 2015
Bachelor's degree
Heramba Chandra College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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