Rupam Singh in

Rupam Singh

Energizer · DISC type I
Senior Team Lead at Oracle
📍 Bengaluru, Karnataka, India

Rupam Singh is an operations leader with over a decade of experience managing enterprise support teams at Oracle, Concentrix, and Wipro. He specializes in SLA governance, escalation management, and leveraging AI for efficiency. He holds a Bachelors degree from Heramba Chandra College.

He is committed to applying AI tools to improve resolution efficiency within enterprise healthcare support operations.

Read the full overview →
Experience
10 Years
Current Role
Senior Team Lead
Location
Bengaluru, Karnataka, India
Personality Overview

How Rupam shows up

Full Of Energy
Informal
Relationship Oriented

They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Priorities

Topics Rupam cares about

Healthcare Operations
Leads enterprise healthcare support at Oracle, focusing on managing service request lifecycles, escalations, and SLA governance.
AI for Efficiency
Actively leverages AI tools to enhance resolution efficiency and drive process improvements for his support teams at Oracle.
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Career

Work history

12-2022
Senior Team Lead
Oracle
7-2021 - 3-2023
Assistant Operations Manager
Concentrix
12-2018 - 1-2021
Operations Team Lead
Wipro Limited
9-2015 - 11-2018
Senior Associate
Wipro Limited
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2015
Bachelor's degree
Heramba Chandra College
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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