Russ Benson, FMP

Examiner
DISC Type : sc

Founder & CEO at DayOne Hospitality Consulting

Greater Chicago Area, United States

Overview

Russ Benson is a nationally recognized hospitality executive and the Founder & CEO of DayOne Hospitality Consulting. With over 40 years of experience, he specializes in foodservice consulting for major corporate clients. He holds an FCSI certification and is an alumnus of Johnson & Wales University.

Colleagues and peers describe him as having great people skills, strong leadership, and a dedicated, talented nature, complemented by a sense of humor. He is active in industry networking and mentorship, focusing on growing professional relationships and connecting people with opportunities.

He is a past president of the Society for Hospitality and Foodservice Management (SHFM), a leading industry association.

Personality Overview

Unexpressive

Overcautious

Process Oriented

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally.

Topics They Care About

Workplace Dining
As a consultant for Fortune 100 companies, he focuses on creating and managing high-quality, modern workplace dining programs and amenities.
Hospitality Leadership
With over 40 years of experience and having served as a past president of the Society for Hospitality and Foodservice Management (SHFM), he is a recognized industry leader.
Industry Education
Serves as a faculty member at the Foodservice Design BootCamp, demonstrating a commitment to educating the next generation of foodservice professionals.

Media Appearances

Russ has no verified media appearances

Work History

2013
Founder & CEO at DayOne Hospitality Consulting
2009 - 2013
Division Vice President of Operations, Hospitality Group at Food for Thought Enterprises
2007 - 2009
Director of Business Development at ARAMARK
2005 - 2007
Director of Business Development at Parkhurst Dining Services
1995 - 2005
Assistant Vice President, Regional Director - Corporate Food Program Manager (Client Liaison) at MBNA America

Education

B.S. from Johnson & Wales University
A.O.S. from Johnson & Wales University

More Information

Social Presence :

Prographics :

Exp : 34 Location : Greater Chicago Area, United States Job Level : Leadership Designation : Founder & CEO at DayOne Hospitality Consulting
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Insights For Selling To Russ

During A Call Or A Meeting

DO's

  • Ask them which other stakeholders would be important for this purchase decision
  • Expect them to be vague in response to your questions, ask firmly and pointedly
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Russ is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Russ

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Russ move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Russ take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Russ

Personality Compatibility


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