Russell Harwood
Login to view DISC.Russell is a fractional Chief Customer Officer helping SaaS businesses in Auckland turn their customer base into a growth engine. With 25 years of international experience in the UK, Germany, and Turkey, he leverages data insights for customer engagement. He is also a Chartered Accountant, bringing financial acumen to his customer-centric strategies.
Outside of his fractional roles, Russell is passionate about fostering professional communities. He actively organizes and promotes regular breakfast meet-ups for the Customer Success community in Auckland, creating a space for peers to share insights and best practices.
Unique fact: He combines his expertise as a Chartered Accountant with customer success leadership to drive commercial outcomes.
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